Shipping policy

ORDER PROCESSING
Please allow 1-3 days to process your order. Expect an email within 5 days to let you know your order is on the way!

STORE PICKUP
Orders can be picked up daily. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 15 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking information.

DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.


REFUNDS, RETURNS AND EXCHANGES
We do not accept returns.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@discopaperparty.com.